We ship EU-wide, to Switzerland and to the USA.
Shipping costs depend on the delivery address and the purchase value.
Shipping costs - EU: 10,70€ | Free shipping from 115.00 €
Shipping costs - Switzerland: 17.40€
Shipping costs - USA: 16.72€
If the original purchase value of a return does not meet or exceed the applicable free shipping amount, then the shipping costs will be calculated retroactively and deducted from the refund.
Delivery for orders within Germany takes 2-4 work days. Delivery for orders within Europe takes at least 5 work days. Delivery for orders from outside Europe can take up to 6 weeks.
Products can be returned within 30 days of delivery.
The shipping costs for returns are the responsibility of the customer.
Please send any complaints to our Customer Service team here: [email protected].
Please comply with the following for return shipments:
Please send your return to our sustainable service partner:
We recommend insuring return shipments.
As soon as the return has been received by our service partner, the refund will be arranged. The return shipment, the inspection of the goods and the refund can take up to 2 weeks.